Online Complaint for Domestic workers
Registering a complaint by Domestic
workers in UAE is not an easy task for them due their tough duty schedule and
lack of knowledge on how to register online complaint in UAE.
We received hundreds of queries and
complaints by domestic workers specially by housemaids, nannies and other house
workers through private message service of our page that we are not happy here,
we cannot go out, we have restrictions, we have no rest time, no fix duty time,
we work more than 12 hours a day, salary issues and many more messages which we
cannot cover here,
So, we have decided to help them, many
of them asked us how to complaint and we guide them to visit Ministry but they
couldn’t because of their duties.
Link: How to File Mohre Complaint
Link: How to File Mohre Complaint
Online Complaint for Domestic Workers:
Now you can complaint online from your
working area against any violation of law against you by your sponsor, TADBEER center launched the
mobile app only for domestic workers through which you can complaint online
along with other informative things.
How to Complaint Online:
The first thing to do is to download the
TADBEER UAE application from your mobile stores.
Link to Download App is given Below.
Link to Download App is given Below.
Once you have downloaded and installed
the application, open it, you will see below screen, if you want to register
yourself, do it, otherwise registration/login is not mandatory for complaint,
just choose your language and click on skip login.
Step 1:
On main screen, look for box number 4
which is File a Complaint, click on it.
Once you have clicked the complaint
box, you will see below page to register your complaint.
Step 2:
Choose the nearest TADBEER centre
office out of 23 listed centers; it is better to choose the one who applied
your visa (your agency).
Step 3:
Write your passport Number, remember your
passport should be valid, complaints on valid passport affect more, otherwise
you can register on expire passport too but your complaint reply may take long.
Step 4:
Write your Full Name.
Step 5:
Write your Mobile Number without any dash/space;
write the number through which you can respond to calls and messages from
Ministry.
Step 6:
Write down your email address, they
may send you complaint details on email, if (may) mobile number not working.
Step 7:
Choose your nationality from the drop
down menu.
Step 8:
Fill your date of birth, remember date
of birth is the important point, and try not to write it wrong, it helps
Ministry to fetch employee details in system.
Step 9:
If you want to attach a proof related
to your complaint, you have option to upload, it can be anything related to
your complaint, you can upload your passport and visa copy too.
Step 10:
Last step is to write the details
about your complaint, you need to write everything here, start from greetings
and write the reason of your complaint, issues or problems you are facing in
working area etc, once you done, check all steps again and simply click on
submit button,
Complaint Confirmation:
That’s it, your complaint is
registered now, Ministry will send you text message or email confirmation of
your complaint, and they may call you and your sponsor (employer/boss, local family
or your agency) to visit TADBEER center for face to face meeting.
The important guide about domestic workers
online complaint is ended here, for questions please leave your comments.
Please take an action against the ABC Cargo complaints ,check the feed back of the customer
ReplyDeleteOverall the service level was pathetic. The cargo took almost 3 months to reach me. In addition to the mental agony, i would also like to highlight the following specific issues: 1) One carton was found to have been repacked .The same was infested with rat and family. One rat was dead while there were three to four other rats. It destroyed our computer wires, printer, bedsheets and comforter.We had no choice but to throw the printer,bedsheet,comforter and curtain. 2) Other cartons were also handled with least care. A lot of the crockery sets, showcase items were found broken as the packaging was not as expected for fragile items. 3) Few paintings were also found damaged.Two large paintings with glass frames were completely broken. The overall loss to us is estimated at around AED 2,000- AED 2,500. We have still not opened the TV unit and hence not aware of the status of the same.
Thanks
Tony Weft